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FlashAlert
Automated Data Storage Monitoring Support Service
Eliminates Costly Downtime
In order to maintain the highest data availability
possible you need constant up-to-the-minute detection of potential
problems with your FlashDisk storage management appliance system. And once
a problem is detected, getting it resolved quickly before it impacts your
business is essential. With FlashConsole™ as your storage management
appliance and the FlashAlert problem notification service, Winchester
Systems helps you keep constant vigil over your critical data when you’re
not around saving you valuable time for more productive tasks.
Automatic Problem Notification
FlashAlert is a proactive remote storage monitoring and failure alert
service that provides the support you need to eliminate costly downtime.
Used in conjunction with FlashConsole, an e-mail alert is automatically
sent to a designated e-mail address at our call center staffed 24 hours
per day, 365 days per year. Once received, the problem is quickly
diagnosed and a trained support person will contact you immediately with
corrective action.
Protecting Your Enterprise
FlashDisk storage management appliance systems include
Self-Monitoring Analysis and Reporting Technology (S.M.A.R.T.) which
monitors the internal operations of a disk drive, predicts a potential
problem and sends a failure notification so that a drive can be repaired
or replaced before any loss of data. This data storage monitoring
technology coupled with FlashAlert’s automated “call home” service further
enhances high availability by reporting potential problems immediately
before your business is disrupted.
Secure Remote Service
E-mail messages are sent through a standard e-mail server via
FlashConsole with its stringent authentication and encryption standards,
so your system’s security is never compromised. FlashConsole storage
management appliance supports all standard network protocols and no host
software is needed.
Installation
Installing FlashConsole with the automated FlashAlert data storage
monitoring notification service is quick and easy with the web-based user
interface. Multiple contacts based on specific problem events can be
configured so we contact the appropriate person via phone or e-mail to
react to potential problems immediately.
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